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AHRQ--Agency for Healthcare Research and Quality: Advancing Excellence in Health Care
 
 

Using Deliberative Methods to Engage the Public - Facilitating a Deliberative Session


Background

This webinar of June 13, 2013, provides practical guidance on facilitating deliberative sessions. Public deliberation convenes members of the public to learn about and discuss a complex societal issue. The purpose is to learn from the participants and ultimately to make policy or program decisions that reflect their views. The facilitator of a deliberative session is responsible for maintaining the flow of the discussion, encouraging opportunities for participation, and assuring a respectful and open environment that allows for the meaningful discussion and exchange of views that take place in a successful deliberative process.

This webinar focuses on techniques and tools for facilitating a deliberative session. Topics include:

  • Goals of facilitation
  • Techniques for guiding the discussion (examples: active listening, reframing discussion points)
  • Managing unpredictable situations (examples: dominant participants, conflict)
  • Group exercises
  • Training resources

The information presented builds on the experience gained in the AHRQ Community Forum Deliberative Methods Demonstration.


Web Conference

Listen to this Web conference in streaming media format (MP3) or read the online transcript.


Presenters

Dierdre Gilmore, MA, Senior Researcher, American Institutes for Research (AIR)

Marge Ginsburg, MPH, Director, Center for Healthcare Decisions

Ela Pathak-Sen, Director, Commotion