This webinar provides practical guidance on facilitating deliberative sessions. Public deliberation convenes members of the public to learn about and discuss a complex societal issue. The purpose is to learn from the participants and ultimately to make policy or program decisions that reflect their views. The facilitator of a deliberative session is responsible for maintaining the flow of the discussion, encouraging opportunities for participation, and assuring a respectful and open environment that allows for the meaningful discussion and exchange of views that take place in a successful deliberative process.
This webinar focuses on techniques and tools for facilitating a deliberative session. Topics include:
- Goals of facilitation
- Techniques for guiding the discussion (examples: active listening, reframing discussion points)
- Managing unpredictable situations (examples: dominant participants, conflict)
- Group exercises
- Training resources
The information presented builds on the experience gained in the AHRQ Community Forum Deliberative Methods Demonstration.
- Listen to this Web conference in streaming media format (MP3) or read the transcript (PDF. 323 kB)
- View the slide presentation in PowerPoint (PPT, 13.5 MB) or text (PDF, 119 kB)
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- Dierdre Gilmore, MA, Senior Researcher, American Institutes for Research (AIR)
- Marge Ginsburg, MPH, Director, Center for Healthcare Decisions
- Ela Pathak-Sen, Director, Commotion