Scheduling To Promote Better Access to Care

Topic Suggestion

1. What is the decision or change you are facing or struggling with where a summary of the evidence would be helpful?

Our health system [redacted] is strategies to improve scheduling to promote better access to care for patients. What are best practices? Guidance on effective implementation?

2. Why are you struggling with this issue?

data are conflicting and limited. lots of different opinions/experiences, no clear consensus among our leadership team

3. What do you want to see changed? How will you know that your issue is improving or has been addressed?

patients are frustrated with accessing care at our institution despite our efforts to improve. improvement could be measured through changes in our patient experience scores on the access composite

4. When do you need the evidence report?

Wed, 07/01/2020

5. What will you do with the evidence report?

will be used as a guide for a QI initiative for next fiscal year's health system strategic goals

(Optional) About You

What is your role or perspective?

Physician leader at Keck Medicine of USC

If you are you making a suggestion on behalf of an organization, please state the name of the organization:

Keck Medicine of USC

May we contact you if we have questions about your nomination?

Yes

Title: Associate Professor of Clinical Medicine